Bob Petricko picked up trailer 6524 in Aurora, CO, and noted it did not have a DOT inspection sticker on it. Upon a miscommunication between Love’s employees, Bob communicated with our shop and made arrangements to have the proper paperwork faxed to him so it could be put with the trailer registration.
He told Douglas Moore, “I’m dropping the trailer in Kansas City, and I don’t want the next guy to have to worry about it.” Thanks, Bob! That’s “owning it!”
Want to nominate someone at Nussbaum for an “Own It” Moment? Send your story to esop@nussbaum.com.
