Ken Walters Jr.
“I’d like to nominate Ken Walters. He was assigned as my Road Captain when I was hired on here at Nussbaum. He was ALWAYS available ANY time I called, day or night. Whether he was asleep or not, he answered the call. If he was unable to pick up straight away, my phone would ring back mere moments later.
Ken, like myself, agrees that the only “dumb question” is the one left unasked. Given, I have a lot of time in driving, I still had questions about certain oddball things to ensure I was doing them the way Nussbaum does them. Also, getting used to descending hills with an automatic transmission and SmartDrive was a little cumbersome. Yet, Ken was a great help by teaching me little tips and tricks to be able to perform better. My score and paychecks rose as I implemented his teachings.
Throughout the time he was my Road Captain, we figured out that we have a lot in common and still keep in touch. Shoot, I STILL call him for advice from time to time!” – Bill Marston
Want to nominate someone at Nussbaum for an “Own It” Moment? Send your story to esop@nussbaum.com.