Persistence Pays Off

Emily Miller and Wyatt Gerber

“I want to nominate Emily and Wyatt for their ownership in collecting hard-earned revenue from a customer. While most of the team here at Nussbaum sees their work end when the load delivers, accounting continues to follow the load through to the payment receipt … and sometimes that’s a LONG time. We had a load deliver back in February 2022 that the customer would not pay. After continual follow-ups and going around and around with the customer, they finally paid us for this load … almost 2 years AFTER it delivered! Great work, Wyatt and Emily!” – Noah Zimmerman

Want to nominate someone at Nussbaum for an “Own It” Moment? Send your story to esop@nussbaum.com.