Matt Zimmerman
Congratulations to Matt Zimmerman for winning the May DM of the Month award!
May’s trophy was awarded to the DM who had the highest answer rate of ACD (automatic call distribution). He answered 95.83% of his ACD calls while his DM group averaged 91.64% (an already impressively high number).
Quick to Answer the Phone
Matt is quick to rise to the challenge and led the way in answered calls. Thanks for being there for our drivers and always ready to help. Great job, Zimmy!
