In This Episode
Shawn Reischauer and Raquelle Bressner discuss their roles as Customer Account Coordinators (or CAC for short):
- What does a CAC do all day? How is your role different from a call center or traditional customer service?
- What are your primary responsibilities with our customer accounts?
- How do you keep customers happy? How do you deal with dissatisfied customers / difficult feedback?
If you prefer the audio-only recording of this episode, use the player below.
