Account Managers – What Do They Do?

Episode 84 Summary

The Dashboard Radio summary is now available for episode 84!

Dayton sat down with Scott, Jeni, & Jordan on last week’s episode of Dashboard Radio. Scott, our Dedicated & Open Deck Director, and Jeni & Jordan, Senior Account Managers, shared what an Account Manager does, why we have dedicated accounts, and more!

  • “[An account manager is] a DM, CAC, Load Planner, all in one.”
  • “It’s extremely impactful anytime, if and when we can do a backhaul.”
  • “When a driver covers dedicated, what we want to do is keep them whole. We want their earnings to be what they ought to be.”

To view the full episode, click here: Dashboard Radio | Ep. 84

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