Earning the Senior CAC designation means meeting key performance and development milestones: maintaining efficient email response times, quickly accepting EDI tenders, participating in a customer visit, and becoming a trained backup for two of our top five customers.
As the link between our customers/brokers and Operations, Bryce provides proactive, accurate shipment updates, flags delays and service issues early, and coordinates delivery appointments and reschedules. Bryce handles challenging conversations while protecting strong customer relationships, partnering closely with internal teams so freight moves efficiently and expectations are consistently met.
Congratulations to Bryce on becoming a Senior Customer Account Coordinator!
Thank you, Bryce, for all of your hard work.
