In This Episode
The Regional Planners take over the studio! Seth Jacowski hosts Mitch LaTulip, Anthony Whitmore, and Tylar Thompson to explain the Regional Planner (RP) role in operations. From answering common questions to unpacking tough decisions, they explain the “why” behind assigning, splitting, or brokering loads—and how every choice ties back to serving drivers, customers, and the company well. Today’s conversation includes:
- The RP role: how it differs from a Fleet Planner (FP) and interacts with the wider operations team
- The three pillars guiding RP decisions: driver satisfaction, customer satisfaction, and profitability (“the Trichotomy”)
- How RPs coordinate with CACs, Account Managers, Sales, and others to prioritize and allocate loads
- Common driver questions: why loads get split, why times sometimes don’t align, and how those calls are made
- Brokering decisions: evaluating capacity, rates, destinations, and what defines a “good load”
- Managing trailer pools, red tags, and coordinating with shops to keep operations flowing
- Listener Q&A on preplans, accountability for driver wait time, and how planners are assigned
If you prefer the audio-only recording of this episode, use the player below.