A Listening Ear

John Peck

“I want to start by saying that Nussbaum has an exceptional group of individuals that help maintain our equipment and keep us drivers on the road! That’s what makes this OWNit Moment exceptional!

While I was at the terminal for another reason, I found out from my Driver Manager that they were looking to schedule my truck into the shop. I knew that we were waiting on a part for this work, so I stopped by to see if they had an idea on when it would arrive. John Peck heard me asking, and quickly scanned the shelves, finding the part ready to be installed. Soon after, I got a call asking where I was parked. John showed up at my door with his tools and the part to my truck, quickly swapping it with the defective one. This was above and beyond! Not only did I get my truck back to 100%, but he saved me being pulled back off the road and kept me rolling. He absolutely made my day and week!

I am so appreciative of John. He is just such a pleasant person and always helpful. A true Owner and we are lucky to have him at Nussbaum.” – Ken Walters Jr.

Want to nominate someone at Nussbaum for an “Own It” Moment? Send your story to esop@nussbaum.com.

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