In This Episode
Dayton Rumbold, Caleb Sauder, and Erik Swanson discuss how this year went for Nussbaum!
Everything from miles driven to diamonds added to Cert Red rings.
Learn about:
Staffing & Hours
“755 total employees worked just under 1.5 million hours – enough time to complete over 100 trips to Mars!” – Caleb
Retention
“42% annualized turnover vs industry average of 70%-90%. That’s a big win.” – Dayton
Communication
“We logged 486,063 calls this year – that’s 21,471 hours on the phone!” – Erik
Operations
“91,100 loads moved and 55.2 million miles driven. If you strung Christmas lights for that distance, you could wrap the Earth 2,200 times!” – Caleb
Driver Performance
“42 drivers became Certified RED this year. We now have 192 active Certified RED drivers.” – Dayton
Shop
“$73,000 in maintenance revenue – up from $38,000 last year. That’s huge growth!” – Erik
Sales
“Over 10,000 outreaches and 600 bids processed. Around $1 billion priced!” – Caleb
Safety
“Accidents down to 866 from 1,120 last year. We’re trending safer.” – Dayton
IT
“Closed 10,627 tickets. Top issues? Driver tablets, PC support, and email.” – Erik
Accounting
“Revenue YTD: ~$132M. Saved $2.39M through conservative cost stance.” – Caleb
Marketing
“142,000 TikTok views this year – from zero last year!” – Dayton
NTECH
“$12K annual rev share from KSMTA after just two months. Incredible start!” – Erik
Fun Comparisons
“21,000 hours on calls = binge-watching The Office 283 times or cooking 63,000 frozen pizzas.” – Caleb
If you prefer the audio-only recording of this episode, use the player below.
