John Lovell Care
On Friday, December 16th, I ran out of hours to get home in time for a Saturday morning appointment, so my wife drove 2 and a half hours to pick me up at Hudson. On the ride home, only 40 minutes from my house, I realized I had forgotten my hearing aid charger. At this point, it was 10 pm. My wife and I were already exhausted. But I needed my charger, so we were about to turn around and drive back to Hudson. Then a thought came to me. I remember John Lovell telling me once he lived outside of Galesburg. So, I took a chance and gave him a call, saying,
“John, I need the biggest favor ever. Could you please bring my hearing aid charger with you out of my truck before you leave for home tonight?”
He said, “Absolutely! I can meet you at the loves in Knoxville, Illinois.”
I couldn’t thank him enough!
So at 2:00 am Saturday morning, one Nussbaum employee was meeting another to do him a huge favor. John Lovell earned this Own It moment by stepping up and helping a driver with a hearing disability. He ensured I had what I needed to communicate with my family while I was home that weekend.
Respectfully sent,
Anthony Voorhees
Want to nominate someone at Nussbaum for an “Own It” Moment? Send your story to esop@nussbaum.com.
John’s a good man!
Couldn’t thank him enough!